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Description
This qualification reflects the roles of community services, case management, and social housing workers involved in the managing, coordinating, and delivering of personalised services to individuals, groups, and communities.
Our eminent faculty will equip you with specialised skills and knowledge required to supervise workers, and volunteers who coordinate and create new business opportunities. You will also learn to build your expertise in direct service work and client assistance, allowing you to make a positive impact and uplift the lives of the vulnerable. Community workers usually provide direct support to individuals or groups of individuals. At this level, professionals in community service work autonomously under broad directions from senior management.
Work Placement
200 hours
Entry Requirement
As such there are no entry requirements for this course, however students are required to undertake the Language, Literacy and Numeracy assessment and Pre-Training Review. This will determine a candidate’s suitability and relevance for the course and identification of any support required. A current Police Check and approved Working with Children Check is required before undertaking placement.
Education Pathways
On successful completion of this qualification learners will have satisfied all requirements and components and will have the knowledge and skills required to progress through to CHC62015 Advanced Diploma of Community Sector Management or -related courses.
Funding, Eligibility and Course Fee
Victorian residents who undertake training under Traineeship may be eligible for Commonwealth and Victorian Government Funding (Skills First previously known as Victorian Training Guarantee). Use our easy Eligibility Checker to find out if you’re eligible for Victorian Government Funding. Funded places are limited, so be sure to make a timely application!
For more information, refer to the Course fee.
Check My EligibilityCourse Units
This course has 20 units of competency:
Unit Code | Unit Name | Core/Elective |
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CHCCCS004 | Assess co-existing needs | Core |
CHCCCS007 | Develop and implement service programs | Core |
CHCCCS019 | Recognise and respond to crisis situations | Core |
CHCCSM013 | Facilitate and review case management | Core |
CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | Core |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Core |
CHCDIV001 | Work with diverse people | Core |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Core |
CHCLEG003 | Manage legal and ethical compliance | Core |
CHCMGT005 | Facilitate workplace debriefing and support processes | Core |
CHCPRP003 | Reflect on and improve own professional practice | Core |
HLTWHS003 | Maintain work health and safety | Core |
CHCCSM012 | Coordinate complex case requirements | Elective |
CHCCSM009 | Facilitate goal-directed planning | Elective |
CHCCSM014 | Provide case management supervision | Elective |
CHCCSM015 | Undertake case management in a child protection framework | Elective |
CHCPRP001 | Develop and maintain networks and collaborative partnerships | Elective |
CHCADV002 | Provide advocacy and representation services | Elective |
CHCAOD009 | Develop and review individual alcohol and other drugs treatment plans | Elective |
CHCDFV006 | Counsel clients affected by domestic and family violence | Elective |